As a Brand Ambassador in our banking division, you will act as the primary liaison between our company and our German-speaking customers. Your role is to deliver high-quality support, handle customer inquiries, and ensure a seamless and positive customer experience.
Your responsibilities:
- Serve as the main point of contact for customers regarding banking products and services via phone, email, or chat.
- Support customers with inquiries about their accounts, transactions, orders and other banking-related matters.
- Stay informed about regulatory requirements and compliance standards.
- Foster and maintain strong customer relationships by providing high-quality service.
- Collaborate with team members to share knowledge, insights and best practices.
Wie ben jij? m/v/x
Excellent communication skills and a strong customer-focused mindset
Experience in customer service, banking or finance is a plus, but a proactive attitude and eagerness to learn are just as important
Opleiding: /
Vakkennis: Customer service, banking or finance
Talenkennis: Fluent in German and French or English
Attesten: /
Wat bieden wij jou?
Competitive gross monthly salary of €2,300–€2,400, including a 13th-month bonus, eco-vouchers, and reimbursement for public transport costs
Continuous training and development to help you grow professionally.
Dynamic and inclusive work environment located in the heart of Brussels
FSMA certification fully funded by the company, enabling you to meet all regulatory requirements in the banking sector
Plaats tewerkstelling: Elsene
Zo verloopt je online sollicitatie via Asap
Benieuwd hoeveel stappen je nog verwijderd bent van je nieuwe job? Lees snel verder.
Stap 1
Een volledig profiel, jouw troef.
Zorg dat je profiel volledig is ingevuld. Zo zien wij welke job bij je past. Zodra je profiel compleet is, nemen we contact met je op.
Stap 2
Face-to-face screening
We willen je echt leren kennen. Zo garanderen we 'Enjoy your job'. Dit kan bij ons op kantoor of digitaal.
Stap 3
Babbeltje met de werkgever
Tijd om je werkgever te ontmoeten en te imponeren met jouw talent. Geen stress, wij zijn erbij.
Stap 4
Nieuwe job? Check!
Is de klant helemaal overtuigd van je skills? Dan start je snel op je nieuwe job en ontmoet je eindelijk die toffe collega’s.
Stap 5
Wij houden contact
Uit het oog is niet uit het hart: wij blijven je opvolgen zodat we zeker zijn dat je je job graag blijft doen.
